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Car wash booking system: customers book, you confirm

Suds gives your car wash its own booking page. A customer picks a service, their vehicle type, a day and a time, and sends the request. You confirm or decline it in the app, and the customer hears on WhatsApp or SMS. When the booked car arrives, the counter already knows it.

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How online booking works

You choose which services can be booked, and each can have a picture and a line saying what it includes. Your booking page lists them with your price for each vehicle class, so the customer sees what they will pay before they come.

The customer types their name, phone number and number plate, then picks a day and a time inside your opening hours. The request reaches you as a WhatsApp message and a notice in Suds.

You stay in control of the yard

A booking is a request until you answer it. Confirm it and the customer gets a message with the service and the time. Decline it, with a reason if you like, and they are asked to pick another time. Nobody is promised a slot you cannot keep.

Bookings due soon are on every tablet at the counter. When a car with a booked plate is checked in on the booked day, Suds links the booking to the job, so you can see which bookings turned into washes.

One link for WhatsApp, Instagram and Google

Your booking page has its own short link. Put it in your WhatsApp status, your Instagram bio and your Google Business Profile. The same page can list products you sell, like air fresheners or wax, for customers to ask about.

Part of the whole system

Bookings are one part of Suds. The same app records every car by plate, takes cash and M-Pesa, pays washers and keeps your customer list. See the car wash management system and mobile and home car wash software for washes at the customer's place.

Suds booking compared with phone calls and DMs

Phone calls and DMsSuds booking page
Customer sees prices firstNoYes
Only times you are openNoYes
Confirm or decline in one tapNoYes
Customer told on WhatsApp or SMSBy handYes
Booked car known at check-inNoYes

Questions

Do customers need to download an app to book?

No. The booking page opens in any phone browser from a link.

Can I choose which services can be booked?

Yes. You switch booking on per service, and add a picture and a short description to each.

What if I cannot take a booking?

Decline it in the app and add a reason if you like. The customer gets a message asking them to book another time.

Does a booking block the time for others?

A booking is a request you confirm, so you decide what fits your yard. You see every booking for the day in Suds.

What does it cost?

Your first month is on us, so you can test Suds before you commit. After that, send a request or a WhatsApp and we tell you the price for a business your size.

Get Suds at your business

Your first month is on us, so you can test Suds before you commit. Leave your details: we reply the same day and set it up with you. Every feature on this page is in the app today.

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